5 Ways Toxic Leaders Retaliate via “Proper Channels”
Toxic leaders design complaint protocols that are self-protective by default. Key Points Toxic leaders manipulate “proper channels” to make it difficult for victims to get justice. Toxic leaders manipulate “proper channels” to maintain power and silence critics in five ways. These tactics can include pathologizing self-advocacy and choosing biased higher-ups for appeals processes. Psychology Today cross-published a version of this essay.